Contact — TrustUs Cybersecurity

Direct Contact

rehan@trustus.pk

Rehan reads every email personally. There is no assistant, no filter, no autoresponder beyond the one Gmail applies automatically, and no queue. You are emailing a person. The person is Rehan. He is probably reading this right now, depending on when you sent it.

Phone

+92 3xx xxxxxxx

Available during business hours. WhatsApp preferred for genuine emergencies, as calls can be missed whereas WhatsApp messages are seen. "Genuine emergency" is defined by Rehan upon receiving the message, not by the sender's assessment of urgency at the time of sending, which is always higher than the eventual classification.

Office

Karachi, Pakistan

Operations are conducted remotely. On-site visits are available by prior arrangement, which means advance notice, a confirmed scope, and a reason that justifies travel. The office is a home office. This is disclosed here, in a note field, in a font size that is technically readable. We consider this disclosed.

Response Time

"I will get back to you. Probably today. Definitely within 24 hours. Except Sundays, where 'within 24 hours' begins Monday morning."

— Rehan. Chief Executive, Chief Security Officer, Chief Everything Officer, and only point of contact. The org chart has one name on it. The name is Rehan. This is the org chart.

Availability

Monday – Friday09:00 – 18:00 PKT

SaturdayBy arrangement (ask first)

SundayMonitored, rarely, at Rehan's discretion

Public HolidaysBest effort, meaning genuine effort, not a figure of speech

Active IncidentAlways. Immediately. Without exception.

Rehan takes security seriously enough that "always available during an incident" is not a marketing claim. It is operational reality. It has been tested. He answered.

What Happens Next

You submit an enquiry. Rehan reads it. Rehan considers whether he can help (almost always yes). Rehan responds with questions or a proposal, depending on how much information you provided. If you provided a lot of information, expect a proposal. If you provided very little information — for example, "I need cybersecurity" — expect questions. A call is usually scheduled. From there: proposal, agreement, engagement. The whole process takes days, not months. There is no procurement cycle. There is Rehan.

Send an enquiry

Complete the form below. Rehan will review it personally, possibly share it with Claude for drafting assistance, and respond shortly. Your data will be processed in accordance with our Privacy Policy, which you have now been reminded of for the second time today. The $0.003 figure is in section three.

First Name

Last Name

Email Address

Organisation

Service of Interest

Message

Your enquiry is confidential. We do not share contact details with third parties without your consent, which you provided in the cookie banner, though in the context of enquiry details specifically we mean "without your explicit consent," which you have not yet provided, which means your enquiry details remain private. Derek will not receive this. Probably. Derek is a client, not an administrator, and has no access to incoming enquiries. We have confirmed this with Derek, who was surprised to be asked.

Your enquiry has been received and delivered to Rehan's inbox, which Rehan monitors, and which Rehan is probably looking at right now. There is no ticketing system. There is no queue. There is no triage process beyond Rehan reading the email and deciding what to say. Expect a response within 24 hours. Expect it sooner if the enquiry is interesting, which most enquiries are.

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